About The Black Box: Questions you Asked Seductive Collection

Everything you need to know about The Black Box Experience. If what you're looking for is not here, please reach out to us via our contact page.

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What's in The Black Box

What items are included in the Black Box?
Each Black Box includes a corset, thigh highs, garter belt, nipple pasties and whip. The sequined makeup case contains the accessories which include a diamond anklet, earrings, bracelet, body shimmer, eyelashes, lip gloss, and a personal stimulator. The Black Box Mini does not include the dolly gown, body con dress and cat suit.

Are the items in the Black Box one size fits all?
Many items in The Black box are one size fits all. The lace corset is sized small - 3X. You'll be able to specify your sizes during the checkout process.

Payments

What Payment Methods Are Accepted?
All major credit cards are accepted.

Do you accept international credit cards?
We accept all international credit cards.

Do you charge sales tax on any item?
We charge sales tax to customers in Missouri.

Shipping

How long does it take for my Black Box to arrive?

We're as excited as you are for your Black Box to arrive! Once you've placed an order, it typically takes 5 to 7 business days to arrive at your doorstep. We'll provide tracking information so you can follow your package's journey.

What Shipping Methods Are Available?
We currently offer shipping via USPS and UPS.

What are your shipping policies
Our shipping polices can be viewed on our Shipping Policy Page

Do You Ship Internationally?
Yes. We ship internationally using UPS.

Returns & Customer Support

What if I have a problem with my order or an item is damaged?

We want you to love your Black Box as much as we do. If there's an issue with your order or an item arrives damaged, please contact our customer service team immediately and we will do our best to resolve the situation.

How can I get in touch if I have more questions?
We're always here to help! You can reach out to us via email at dr@seductivecollection.com, call us at 1-314-200-5989, or connect with us through our social media channels. We strive to respond to all inquiries within 24 hours.

I want to return my purchase! What do I do?
Products purchased at Seductive Collection are intimate apparel and cannot be returned if worn or used. If there is a problem with your purchase prior to use, please use our contact page to reach us.

How long does it take for me to get a refund?
Products at Seductive Collection are nonrefundable once worn or used. However if there is a refund related to product condition, refunds to the purchase card are returned within 10 business days. Please refer to our Refund Policy Page for more details.

How Can I Cancel Or Change My Order?
If you would like to change, modify or cancel your order before it is shipped, please us our contact page to reach out to us.

How can I get assistance if I need it?
If you need assistance or have questions about a purchase, please us our contact page to reach out to us.